Terms & Conditions

1. Website operator

The LacColibita.ro website is operated by ORTEOV COMPANY SRL. Complete company details are available on the Company details / economic operator page.

• Platform email: contact@laccolibita.ro
• Platform phone: +4 0745 337 157

2. Role of the LacColibita.ro platform

LacColibita.ro publishes indicative information about the Colibița area: accommodation, restaurants, activities, events, local businesses, partners, collaborators, guides and useful contacts.

The platform may display informational profiles, claimed profiles, images, links, contact details and request forms. Information may be supplied by business representatives, the platform administrator or minimal public sources used for identification and information.

3. Bookings and tourism services

• The final booking, price, availability, service conditions and payment are agreed directly between the visitor and the listed operator.
• Request forms act as contact/lead forms and may be forwarded to the relevant operator.
• Visitors should confirm changeable information such as prices, availability, classification, facilities and conditions directly with the operator.

4. Business Account, claims and management rights

The Business Account feature is intended for genuine businesses, properties and services relevant to the Colibița area. The platform rule is one business = a maximum of one active client account.

• The applicant must be the owner or an authorised representative and is responsible for the accuracy of submitted information.
• If the business is already listed, the existing profile must be claimed rather than intentionally duplicated.
• Activation may require email confirmation, phone verification, comparison against existing records and manual administrator validation.
• Until the SMS gateway is connected, the phone may be verified manually. Later, transactional SMS OTP codes may be used.
• The administrator may request clarification, reject a claim or suspend access if the business or management right cannot be confirmed.
• Client changes are stored as private drafts and become public only after submission, review and approval.
• Clients are responsible for keeping credentials confidential and reporting suspected unauthorised access.

5. Listings, informational profiles and promotion

Informational profiles may exist without a client account and do not automatically confirm a commercial relationship. A representative may request correction, update, claim or removal.

• The initial/free plan and paid promotion plans are those displayed on the Promotion page and/or in the Client Dashboard.
• Promotion is optional and does not restrict the right to request data correction.
• Paid plans may provide additional features or visibility but never bypass content moderation.
• Promotion does not guarantee clients, bookings, sales, traffic, search rankings or category exclusivity.
• The platform may refuse or remove incomplete, false, duplicate, illegal, misleading or otherwise incompatible content.

6. Content, images and publication rights

Anyone submitting text, photos, logos or other materials confirms that they are entitled to provide them for publication and that the information is accurate. Additional rules are available on the Photo rights and visual content page.

7. Promotion, subscriptions and B2B payments

Payments for promotion/listing services are separate from visitor-to-operator payments. When online B2B payment is activated, a client may select a plan, period and applicable offer in the Client Dashboard; automatic activation will occur only after a valid server-to-server payment confirmation.

• The applicable price, currency, period and benefits are those displayed at checkout.
• A plan may also be activated manually by an administrator for contracts, offline payments or approved commercial arrangements.
• When a plan expires, additional features may be limited according to the active plan; client data is not automatically deleted merely because a subscription expired.
• Cancellation, refunds, invoicing and discounts are governed by the applicable offer/contract and law.
• Payment never guarantees publication of content that violates platform rules.

8. Limitation of liability

• The platform may be temporarily unavailable for maintenance, updates or technical issues.
• The administrator makes reasonable efforts regarding accuracy but cannot permanently guarantee that third-party data is up to date.
• External links are the responsibility of third-party websites.

9. ANPC, ADR and dispute resolution

Useful consumer information about ANPC and alternative dispute resolution is available on the ANPC / ADR page. The European ODR platform is mentioned only as a historical mechanism because it was discontinued on 20 July 2025.

10. Privacy and cookies

Personal-data processing and cookie use are described in the Privacy Policy and Cookie Policy.

11. Contact

For questions about the website, business accounts, listings or promotion services: contact@laccolibita.ro, phone +4 0745 337 157.